Failure may seem like a strange place to start when writing about service design, but if you know why something failed, you can improve it.
Can failed prototyping help charities improve digital service design?
Tag: prototyping
Solve big problems and test new ideas in 5 days with Google Design Sprint
The Google Design Sprint is the latest thinking in tackling a customer experience or challenge. It’s a unique 3-5 day process invented by the team at Google Ventures (GV) to solve tough problems or evolve an idea within a short space of time – within 3-5 days!